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Shipping & Returns


Shipping Policy

Orders received by 10am Monday – Friday will be dispatched the following business day. Orders received on a Saturday or Sunday or Public Holiday will be dispatched the next business day.

 

Standard Delivery – $9.95

Parcels sent within Australia will be sent by Parcel Post with tracking for just $9.95 with delivery in 2 or more business days after dispatch.

Sending within NSW:

Metro – up to 2 business days

Country – up to 5 business days

 

Sending outside of NSW:

Metro – up to 3-6 business days, depending on destination points

Country – up to 7-10 business days, depending on destination points

 

Express Delivery – $16.95

Express Post may be selected for $16.95, and will be sent within Australia by Australia Post for next business day delivery (if order is received by 10am on a business day).

Express Post Covers 80% of Australian business addresses, private addresses and Post Office Boxes. 

The Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, Australia Post will use the fastest possible transport links, but it won’t be covered by the next business day delivery guarantee.

International Delivery (Outside of Australia) – $25

Orders for delivery outside of Australia are charged a flat fee of $25 per parcel (a limit of 4 items per parcel).

 

Returns Policy

Returns for shipped merchandise will be for the cost of the merchandise only, shipping costs are non-refundable. A refund will be sent back to the original form of payment for qualifying merchandise only. All merchandise must be unworn and unwashed and in the same condition received within:

Full refunds will only be provided under the following circumstances:

If you believe your item falls under one of the above reasons please contact smlmc@sydneymarkets.com.au within fourteen (14) days of receipt of the item. If your return/exchange does fall under one of these reasons Paddy’s Markets will reimburse your shipping costs when your item is received and processed. Please allow up to five (5) business days to process any qualifying return/exchange. Packages shipped back to us without tracking that fail to arrive are the responsibility of the customer.

We do not accept worn or washed merchandise. Any merchandise suspected of being previously worn and/or washed will be returned to the customer at their expense.

All return shipping charges are the responsibility of the customer unless Paddy’s Markets was at fault for any reason. If the fault was ours, your shipping expense will be refunded to you. Paddy’s Markets will only reimburse standard shipping expenses. Expedited or Express services will not be reimbursed.

Returns to be sent to:

Sydney Markets

Attn Belinda Kemp

250-318 Parramatta Rd, Homebush West, NSW, 2140